We all know the difficulties faced before accessing the city services. But this case is now shifting in Oakland, California. Earlier the residents had to visit various city offices and agency-specific websites for their assistance and clarification of their queries. The city’s OAK APPS portal has now provided its residents with a one-stop shop for all its city services, offering officials a single view of information about the residents and later used to provide improved services delivery to all the applicants.
Once after the residents register through the OAK APPS portal, they’ll have to check division for specific areas and resolve various permits according to their needs and enable tracking down of rent increase complaints and if required then have to file a case against landlords and the information is sent to the cops from various sets and apps. Department of Housing started an associated application to avoid all such issues t the department wished to have such apps. The whole application can be written and enclosed with options that are considerably less costly. This platform also offers its users with a one sign-on to all or any resident-facing apps which will work against victimization, depending on info provided like the resident’s name, address, sign and email address.
In the situations to develop such applications, the urban centre officers have acknowledged various technologies to be employed in order to make it a low-code platform from Out Systems. The platform also reduces the time taken to process and to create applications in just three to four months instead of twelve to eighteen months. This is actually created with the same user expertise across all the applications.The goal behind all this is to make it more practical for town services that are automated which imply that residents will communicate with town departments directly online without actually standing in long lines outside the office.