The TIGTA audit has confirmed many details pertaining to the incidents evolving due to the firmware bug which caused an outage, meanwhile the IRS officials are acknowledging the same and are now opting not to update their systems based on the internal policies of its contractors. The firmware bug was first discovered In June 2017 by International Business Machines (IBM) creating an outage to developed and fix the IRS Tax Day. This made a great public acclaim in November 2017 for microcode bundle, says some of the popular authors.
After identification of the bug, IBM representatives have revealed the problems to Unisys who are the official vendors on the Enterprise Storage Services contract for IRS in the process of integrating new technologies with legacy systems. The Unisys has suggested IRS wait before applying the patch and citing an informal internal company policy. It requires microcode bundles to a minimum of 450 machines involved in weeks of the production environment for installation auditors, states the releases on Monday.
The inspector general offered four suggestions pertaining to the subject and they are listed below
1. Implementing a corrective action plan is recommended to avoid the repetition of The Documentation crash in 2018.
2. Reinforce a monthly microcode bundle meeting.
3. Documentation of the approved microcode bundle update decisions and their implementation is to be verified.
4. Make modifications to the Enterprise Storage Services contract with prior scrutinize of the discharged damages provided by Unisys.
Agreeing with all four suggestions IRS officials have already formalized the monthly microcode bundle meetings and scrutinized the damages from the Enterprise Storage Services contractor.