Messaging apps such as Facebook Messenger and Google’s own messaging products will soon have ‘Chat Bots’ to answer questions interactively.Google is creating tools for software developers to build chat bots that run inside, according to a published report.
A report mentioned “the technology giant plans to discuss some of the details at its annual developer conference, which starts Wednesday. Essentially, Google wants to get into the Bot-making business more broadly than people realized, and in a way that’s similar to Microsoft’s strategy, and relying on its strengths in artificial intelligence to convince developers to use its tools”.
The Wall Street Journal reported in December that Google planned to integrate Chat Bots, interactive software powered by artificial intelligence that answer questions inside a messaging app, so that users can send queries as text messages. At the time, the newspaper said Google would likely allow developers to build Chat Bots to run on the service. Google veteran Nick Fox leads the team working on the project.
Google-powered bots might also be a good compromise position between developers having to build them from the ground up and having developers completely hand over the keys to Google Now (or Siri, Alexa, Cortana, etc. Bots provide companies the chance to build a unique and recognizable public face and it is reasonable that they would want that. With support from Google’s polished speech processing and AI technology, it would be easier for developers to get the fundamentals right.
Facebook Messenger launched its chat bots platform at its annual developer’s conference in April. The chat bots have received mixed reviews.