Kaseya®, the leading provider of cloud-based IT management software, today announced it has been named the Gold winner in the Redmond Reader’s Choice Award category for Remote Monitoring & Management/IT Control Management. In addition, Kaseya was named a Bronze winner in the Network Automation/Batch Processing Tool category.
These Redmond Reader’s Choice Award wins underscore the positive impact that Kaseya products have on its more than 10,000 MSP and enterprise customers. Specifically, Kaseya’s win of the Gold award for Remote Monitoring & Management indicates the product’s advantages over competing solutions, such as its ability to scale and its overall breadth of offering. Kaseya offers the only Remote Monitoring product on the market that also includes Network Monitoring and Identity and Access Management.
“As an organization, we are very proud to be named winners in the Redmond Reader’s Choice Awards,” said Fred Voccola, CEO of Kaseya. “This recognition is a true testament to our strong commitment to providing our customers with the best solutions available, and we are truly honored to see the Redmond readership validate our efforts in this area. As the leading provider for MSPs and mid-sized enterprises in the healthcare, distributed retail, education and professional service markets, we will continue focus on delivering results that surpass our customers’ needs and expectations.”
An indicator to strong Kaseya momentum, this recognition comes shortly after it announced major enhancements to its Customer Success Program, which is designed to enable customers to derive maximum value from their relationship with Kaseya. This innovative program includes an advanced onboarding process, customer training and education programs, relationship support, professional services, and other enablement tools and services designed to meet the needs of each customer.
“We’re pleased to see Redmond Readership acknowledge Kaseya VSA. We’ve been a customer for more than a decade and it’s a really great product,” said Paul Cissel, CEO, Internet and Telephone, LLC, a leading managed service provider in New England. “In addition, we’re excited and optimistic about Kaseya’s new direction and leadership. We’re seeing an increase in dedication to the customer and a commitment to helping customers grow and succeed– it’s obviously a direction that we fully support!”
The Redmond Reader’s Choice Awards are truly the voice of readers themselves. The online survey form is sent out to thousands of readers, with responses collected during a two-week period. A team of Redmond editors collects the responses and examines the rankings to determine that the list is a clean and accurate representation of the readers’ true favorites, and then reports the results.